Norfolk Premium Outlets has extended holiday hours. Select the Hours page for more details.

Simon Guest Services

Visit Simon Guest Services to obtain comprehensive mall information including directory map, Savings Passport, Military Discount offers and information on mall events and programs. Simon Guest Services can also provide a wide selection of American Express, Visa, Retailer and Restaurant gift cards for all of your personal, business and gift giving needs. Simon Guest Services provides complimentary wheelchairs and is the location for Lost & Found inquiries. Our Guest Services staff will be delighted to help with Group Tour reservations and Group check-ins. Please feel free to visit, or call, during all mall hours. We look forward to serving you at Simon Guest Services!

STORE HOURS

Monday to Saturday 10AM–9PM  |  
Sunday 10AM–7PM  |  

SPECIAL HOURS

12/18/2018: 9AM–9PM (Holiday Hours)
12/19/2018: 9AM–9PM (Holiday Hours)
12/20/2018: 9AM–9PM (Holiday Hours)
12/21/2018: 9AM–9PM (Holiday Hours)
12/22/2018: 8AM–10PM (Holiday Hours)
12/23/2018: 9AM–9PM (Holiday Hours)
12/24/2018: 9AM–6PM (Christmas Eve)
12/25/2018: Closed (Christmas Day)
12/26/2018: 8AM–9PM (Holiday Hours)
12/27/2018: 10AM–9PM (Holiday Hours)
12/28/2018: 10AM–9PM (Holiday Hours)
12/29/2018: 10AM–9PM (Holiday Hours)
12/30/2018: 10AM–7PM (Holiday Hours)
12/31/2018: 10AM–6PM (New Year's Eve)

BEST ENTRANCE

Accessible from the main entrance by Nike Factory Store. Closest parking in Parking Lot E.

LOCATION IN OUTLET

Located Inside Market Hall, next to The Gazebo overlooking Lake Wright.

PRODUCTS CARRIED AT SIMON GUEST SERVICES

More From Simon Guest Services