Mall Entrances and Food Court

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 Five family restrooms are available throughout the center.  

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Guest Services  - Please call (281) 304-5820 ext 0

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If you need assistance with gift card purchasing, the VIP Shoppers Program, or our complimentary wheelchair service or have questions regarding leasing, directions, store information, security assistance, lost and found, or would like to make a comment please visit our Management Office located in Horseshoe Court, between Burberry and Solstice Sunglass Outlet. The Management Office is open Monday-Friday, 8:30am-5:00pm and closed Saturday and Sunday.

Charging stations can be found inside of the Food Court as well as near Tory Burch, Nautica, and Vans Outlet.

There are four premium reserved parking spaces for expectant mothers, two are located at the North side of the center at the Saks Fifth Avenue off 5th entrance (lot H), one by the entrance near lot G, and one by Columbia Sportswear entrance facing 290 (lot C). 

Houston Premium Outlets proudly supports those that serve, their families, and our veterans. There are four premium reserved parking spaces, two are located at the North side of the center at the Saks Fifth Avenue off 5th entrance (lot H), one by the entrance near lot G, and one by Columbia Sportswear entrance facing 290 (lot C). 

In addition, to receive special discount offers, show your valid military ID at participating retailers. Look for the patriotic star on their window!

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Food Court and four additional locations

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  Longhorn Court entrance by Saks Fifth off 5th

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     Security is located in suite 400. For assistance please call (281) 210-4182

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Guest Services  - Please call (281) 304-5820 ext 0

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Houston Premium Outlets is pleased to offer our guests a more convenient, environmentally friendly way to valet park. The ticketless valet stand is located near Adidas and Aeropostale and has a rate of $7*. When you arrive, the valet will send a digital ticket directly to your phone. To retrieve your car, simply show the same digital ticket. You can even request your car up to 10 minutes before you are ready to go. Simply click on the link in the ticket to pay (and tip!) your valet and you’ll be on your way. 

No cell phone? No problem. Just ask for a recyclable TEZ ticket. 
*Rates may vary depending on season.

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All Simon Malls, Mills and Premium Outlets in the U.S. have achieved the national 'StormReady' designation by the National Weather Service. This designation recognizes Simon centers' preparedness to handle all types of severe and potentially life-threatening weather situations.

Your health and safety is our priority, so per our Health Shopper Guidelines, this amenity or service is temporarily closed.

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TaxFree Shopping offers our international shoppers a one stop, quick and easy processing of your Texas sales tax refund. Please bring your merchandise, original receipts, Passport/I94 and travel documentation to the kiosk conveniently located inside the Food Court for instant processing and refund.  To get started please go to taxfreeshopping.com.

Your health and safety is our priority, so per our Health Shopper Guidelines, this amenity or service is temporarily closed.

Valet Parking: Is a ticketless valet stand available on the weekends for $10 near Aeropostale and Lane Bryant (lot A), off of the Fairfield Falls Way entrance. When you arrive, the valet will send a digital ticket directly to your phone. To retrieve your car, simply show the same digital ticket, click on the link in the ticket to pay (and tip!) your valet and you’ll be on your way. 

Parking Made Easy: Is available on the weekends, during the holidays, for $7 near the main entrance off of the 290 feeder road (lot E).

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Food Court and Mall Entrances

Guest Services  - Please call (281) 304-5820 ext 0

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