Simon Guest Services

On your next visit to Charlotte Premium Outlets, stop by Simon Guest Services, located in Market Hall, to learn more about our center stores, services, and numerous guest amenities. From complimentary wheelchair rentals and Simon Giftcard purchases to directional information and product selections, it’s our pleasure to assist you in ways big and small.

• American Express® Simon Giftcards®, Visa® Simon Giftcards® and over 200 store & restaurant gift cards
• VIP program registration and information
• Simon Insider program registration and information
• Bilingual translation services
• Tourism program check-in
• Phone charger assistance
• Complimentary wheel chair rental

STORE HOURS

Monday to Saturday 10AM–9PM  |  
Sunday 10AM–7PM  |  

SPECIAL HOURS

12/16/2018: 10AM–7PM (Holiday Hours)
12/17/2018: 9AM–9PM (Holiday Hours)
12/18/2018: 9AM–9PM (Holiday Hours)
12/19/2018: 9AM–9PM (Holiday Hours)
12/20/2018: 9AM–9PM (Holiday Hours)
12/21/2018: 9AM–9PM (Holiday Hours)
12/22/2018: 8AM–10PM (Holiday Hours)
12/23/2018: 10AM–7PM (Holiday Hours)
12/24/2018: 9AM–6PM (Christmas Eve)
12/25/2018: Closed (Christmas Day)
12/26/2018: 8AM–9PM (Holiday Hours)
12/27/2018: 10AM–9PM (Holiday Hours)
12/28/2018: 10AM–9PM (Holiday Hours)
12/29/2018: 10AM–9PM (Holiday Hours)

BEST ENTRANCE

Nike

LOCATION IN OUTLET

Near Nike

PRODUCTS CARRIED AT SIMON GUEST SERVICES

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