We are pleased to welcome you. This online guide to Chelsea Premium Outlets has been enhanced to provide new and easier to locate information to help you plan a visit to any of our outlet centers. If there is any information you need that is not provided to you on this website please contact us.

What is Chelsea Premium Outlet Shopping?
Upscale, fashion conscious shoppers who prefer designer labels have found that all outlet centers are not all the same. Outlet shopping centers that are owned and operated by Chelsea Property Group are where shoppers can expect the largest collection of designer brands.
Chelsea Premium Outlets brings together the finest brands, unique outdoor settings, and savings of 25 to 65 percent every day.

What or Where is Chelsea Premium Outlets?
Chelsea Premium Outlets is the brand name that represents all of the centers represented on this website. View a complete list of all Chelsea Premium Outlet Centers.
Premium Outlets and Premium Outlet Shopping are registered trademarks of Chelsea Property Group, a division of Simon Property Group.

Are gift cards available that can be used at all stores?
Gift Cards can be purchased online* and at most Chelsea Premium Outlet Centers. Gift Cards can be used in all stores in all Chelsea Premium Outlet Centers across the United States and are available in all denominations from $20 to $500. Major credit cards are accepted.
*Online sales available to US residents only.

Gift Card inquiries
We recommend you visit our website for assistance.
Frequently Asked Questions
Balance Inquires
Terms and Conditions

Customer services available at most Chelsea Premium Outlet Centers include:
Wheelchairs
Stroller rentals
ATM machines
International phone cards for sale

The following services are available at select Chelsea Premium Outlet Centers:
Foreign currency exchange
International shipping
Shopper trolleys

Each outlet center's web pages outline the specific amenities available. If you have any questions regarding the availability of a customer service at an individual center, please email us us or call the center(s) of your choice directly.

What are the store hours for a specific center?
Our website contains complete information on each of our center’s operating hours. Each center has its own set of operating hours. Every center is open year ’round.
Most centers have extended operating hours during the holiday shopping season.

To access center hours, visit the Centers page. Select the center you are interested in and click on hours.

Is public transportation available?
Select Chelsea Premium Outlet Centers are served by public transportation. Our website includes information on the transportation services that are currently available.
This information is listed under the individual centers.

If you are a tour operator, travel agent or other member of the travel industry , visit our Travel Trade website to learn more about partnership opportunities,
Chelsea Premium Outlets Travel Planner, our incentive program and more.

Chelsea VIP Shopper Club members receive periodic email updates on our centers, special discounts and added savings in The VIP Lounge. There is no charge and you can opt-out at any time.

VIP Members will receive email updates, special discounts and added savings in The VIP Lounge.

Join now and become a member of The VIP Shopper Club member.

You may unsubscribe from The VIP Shopper Club mailing list at any time.

How can I book a group tour?
Each of our centers provides special discounts and amenities for groups and tours of fifteen people or more. To reserve a tour via our online reservation form, click on your language of choice below.

How do I purchase a shopping package?
Shop America Tours packages are available for select Chelsea Premium Outlet Centers. Purchase them online through Shop America Tours.

Shop & Stay packages are also available at most centers. Packages can be purchased directly through the hotels or B&B's. Visit each center's Accommodations page for more information.

Why are selected outlet stores in some locations and not others?
Each outlet store is individually owned and operated by leading designers and manufacturers. The decision to locate in a specific center is made by each individual company. Chelsea Property Group is pleased to have an impressive collection of designer outlets. If you have any store requests for any of our centers, please let us know. We value your feedback.

Can this website help me locate a specific item from an individual store?
Each store is individually owned and operated and we do not have direct access to each store's merchandise and pricing. Store phone numbers are provided so that you can contact the stores directly.

Where can I find out about retail job opportunities at the outlet centers?
Chelsea's brand name outlet stores across the country offer thousands of full and part time retail positions. To find out about retail job opportunities available at a
Chelsea Premium Outlet Center, visit or call the specific center's Management Office.

Where can I find out about job opportunities with Chelsea Property Group?
View a complete list of field and corporate positions currently available with Chelsea Property Group.

If you are member of the press and would like additional information, center photos or other assistance, please email us.